CONTACT

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Customer Service : 


PT Asuransi Jiwa Inhealth Indonesia
Mandiri Inhealth Tower 9th floor
JL. Prof. Dr. Satrio Kav. E-IV No. 6
Kel. Karet Kuningan, Kec. Setiabudi
Jakarta 12940


Telp :
(021) 250 95000


Website :
www.mandiriinhealth.co.id


Surel :
[email protected] 


 


Corporate Communication : 


PT Asuransi Jiwa Inhealth Indonesia
Mandiri Inhealth Tower 8th floor
JL. Prof. Dr. Satrio Kav. E-IV No. 6
Kel. Karet Kuningan, Kec. Setiabudi
Jakarta 12940


Telp :
(021) 250 95000


Website :
www.mandiriinhealth.co.id


Surel :
[email protected] 


 


Balikpapan Marketing Office

Jl. Ruhui Rahayu No.124 – 125, Balikpapan
(0542) 8707 607, (0542) 8707 606
[email protected]

Bandung Marketing Office

Jl. Bengawan No. 90 Bandung 40114
(022) 8724 4476, (022) 8724 4467
[email protected]

Denpasar Marketing Office

Jl. Tukad Gangga No.3, Denpasar 80234, Bali
(0361) 233 844, (0361) 241 341
[email protected]

Jakarta Marketing Office I

Menara Palma
Lt. 6, Jl. HR. Rasuna Said Blok X2 Kav. 6, Jakarta 12950
(021) 2902 3788
[email protected]

Jakarta Marketing Office II

Menara Palma
Lt. 6, Jl. HR. Rasuna Said Blok X2 Kav. 6, Jakarta 12950
(021) 2902 3788
[email protected]

Jakarta Marketing Office III

Menara Palma
Lt. 7, Jl. HR. Rasuna Said Blok X2 kav. 6, Jakarta 12950
(021) 5795 7567
[email protected]

Makassar Marketing Office

Jl. A.P. Pettarani No.18 Blok A5-A6 Makassar 90231
(0411) 436 626
[email protected]

Medan Marketing Office

Jalan Tengku Amir Hamzah No. 12 a-b Medan 20235 (+62-61) 6626111, 6638111, (+62-61) 6618438 [email protected]

Palembang Marketing Office

Jl. Basuki Rahmat No. 2326 H RT.33 RW.09
Kemuning, 20 Ilir D II Palembang
Kota Palembang 30127
(0711) 360 445
[email protected]

Pekanbaru Marketing Office

Jl. Arifin Ahmad No. 66, Pekanbaru 28289
(0761) 7891193, (0761) 8418 998
[email protected]

Semarang Marketing Office

Jl. Mayjen Sutoyo No. 952
Kel. Pekunden, Kec. Semarang Tengah
Kota Semarang Kodepos 50241
(024) 76441766
[email protected]

Surabaya Marketing Office

Gedung Graha Pena Extension
Lt. 8 Ruang 802, Jl. Ahmad Yani No. 88 Surabaya
(031) 8275 001, (031) 8251 8659

[email protected]

Balikpapan Operational Office

Jl. Ruhui Rahayu No.124 – 125, Balikpapan
(0542) 8707601 02
[email protected]

Bandung Operational Office

Jl. Bengawan No. 90 Bandung
(022) 8724 4476
[email protected]

Botabek Operational Office

Ruko Modernwalk No. 23 & 25
Modernland Kelapa Indah, Kec Tangerang
Kota Tangerang, Banten 15118
(021) 5576 1605, (021) 5576 1607
[email protected]

Denpasar Operational Office

Jl. Tukad Gangga No.3, Denpasar 80234, Bali
(0361) 233 844, (0361) 241 341
[email protected]

Jakarta Operational Office

Menara Palma
Lt. 6, Jl. HR. Rasuna Said Blok X2 Kav. 6, Jakarta 12950
(021) 2251 3500, (021) 2251 3939
[email protected]

Makassar Operational Office

Jl. A.P. Pettarani No.18 Blok A5-A6 Makassar 90231
(0411) 436 626
[email protected]

Medan Operational Office

Jalan Tengku Amir Hamzah No. 12 a-b Medan 20235 (+62-61) 6626111, 6638111, (+62-61) 6618438
[email protected]

Palembang Operational Office

Jl. Basuki Rahmat No. 2326 H RT.33 RW.09
Kemuning, 20 Ilir D II Palembang
Kota Palembang 30127
(0711) 360 445
[email protected]

Pekanbaru Operational Office

Jl. Arifin Ahmad No. 66
Pekanbaru 28289

(0761) 7894216
[email protected]

Semarang Operational Office

Jl. Mayjen Sutoyo No. 952
Kel. Pekunden, Kec. Semarang Tengah
Kota Semarang Kodepos 50241
(024) 76441766
[email protected]

Surabaya Operational Office

Gedung Graha Pena Extension
Lt. 8 Ruang 802, Jl. Ahmad Yani No. 88 Surabaya
(031) 8275 001, (031) 8251 8659
[email protected]

Banjarmasin Service Office

Kantor Layanan Banjarmasin
Jl. Adiyaksa Ruko No. 2  RT. 27/1
Kelurahan Sungai Miai Kec. Banjarmasin Utara
Kota Banjarmasin Kalimantan Selatan

+62-511-330-6507
[email protected]

Bontang Service Office

Jl. MT. Hariyono, RT. 31 No. 118
Kelurahan Api-Api, Kecamatan Bontang Utara
Kota Bontang 75311
(0548) 28756
[email protected]

Palangkaraya Service Office

Jl. Cempaka RT. 006 RW. 005 No. 20 A
Kota Palangka Raya 73111

(0536) 3226 616
[email protected]

Pontianak Service Office

Jl. Gusti Hamzah No. 4G, RT. 001/RW. 008
Kelurahan Sungai Jawi 

Kecamatan Pontianak Kota, Kalimantan Barat
(0561) 732 499
[email protected]

Samarinda Service Office

JJL. Siradj Salman Ruko Grand Mahakam Blok C-04
Samarinda

(0541) 771 142, (0541) 771 144
[email protected]

Tanah Grogot Service Office

Jl. R Suprapto Kel. Tanah Grogot – Kab. Paser 76211
(0543) 22657
[email protected]

Tarakan Service Office

Jl. Mulawarman RT 20 No. 14 Karang Anyar
Pantai 77111, Kalimantan Utara
(0551) 51151, (0551) 22911
[email protected]

Cirebon Service Office

Kawasan Ruko Soho Ptrapark Patrajasa Blok A No. 3
Jl. Tuparev, Cirebon
Provinsi Jawa Barat 45153
(0231) 231 466

[email protected]

Karawang Service Office

Komplek Grand Taruma, Ruko Dharmawangsa I, Blok AK No. 8 Rt. 003/008
Jl. Interchange Karawang Barat Kel. Suka Makmur - Kec. Teluk Jambe Timur
(0267) 8409012
[email protected]

Bekasi Service Office

Jl. Bulevar Selatan, Ruko Emerald Blok UA No. 06
Summarecon Bekasi, Bekasi Utara
(021) 2962 0425
[email protected]

Bogor Service Office

Jl. Raya Pajajaran No. 27 C, Bogor
(0251) 8319 888, (0251) 8384 160
[email protected]

Kupang Service Office

Jl. Jend. Soeharto, Kompleks Ruko Frienship Blok A12
Kel. Naikoten 1, Kupang, Nusa Tenggara Timur
(0380) 824 880
[email protected]

Mataram Service Office

Jl. Bung Karno No.13, Mataram 83127
(0370) 649 661, (0370) 625 899
[email protected]

Ambon Service Office

Jl. Nona Saar Sopacua RT 007/05 Kel. Wainitu Kota Ambon, Maluku [email protected]

Gorontalo Service Office

Mandiri Cabang Gorontalo, Jl.Nani Wartabone No.28
Kel. Ipilo Kec. Kota Timur, Kota Gorontalo, Provinsi Gorontalo
(0435) 823 053
[email protected]

Jayapura Service Office

Jl.Raya Abepura-Kotaraja Luar (Ruko samping Kantor Otonom)
Kotaraja, Provinsi Papua
(0967) 583 055
[email protected]

Kendari Service Office

Jl. Made Sabara 2 No. 7 Kota Kendari
Sulawesi Tenggara 93111
08119106823 (Nomor Telp Sementara)

[email protected]

Manado Service Office

Jl. Sam Ratulangi No.67, Kota Manado 95113
(0431) 840 240, (0431) 842 186
[email protected]

Palu Service Office

Jl. Basuki Rahmat No. 34
Kel. Tatura Selatan, Kec. Palu Selatan
(0451) 4520076
Palu - Sulawesi Tengah

Pematang Siantar Service Office

Komp. Ruko Patuan Anggi Gold
Jl.Patuan Anggi
Kelurahan Martoba
Kecamatan Siantar Utara
Kota Pematang Siantar

(0622) 7554 249
[email protected]

Bandar Lampung Service Office

Jl. Hos Cokroaminoto No. 52A, Kelurahan Enggal, Kecamatan Enggal, Kota Bandar Lampung, 35118
(0721) 260 201
[email protected]

Bengkulu Service Office

Jl. Mangga IV
Kelurahan Lingkar Timur. Kecamatan Singaran Pati Kota Bengkulu
Kota Bengkulu 38221
(0736) 28613

[email protected]

Pangkal Pinang Service Office

Jl. A. Yani No. 11 Ruko Red Corner IV Kec. Taman Sari
Kel. Batin Tikal, Pangkalpinang - Bangka Belitung
(0717) 438 249
[email protected]

Prabumulih Service Office

Jalan Padat Karya No 30, Kel. Muara Dua Kota Prabumulih
(0713) 3300 412
[email protected]

Batam Service Office

Komp. Bumi Riau Makmur Blok. A No. 04
Sungai Panas, Batam Centre
(0778) 456 622 / 430 530, (0778) 456 621
[email protected]

Jambi Service Office

Jl. Hayam Wuruk No. 32, Jelutung, Jambi
(0741) 32558, (0741) 32458
[email protected]

Padang Service Office

Jl. Dr. Sutomo No. 107/D RT: 004 RW:02
Kelurahan Kubu Marapalam Kecamatan Padang Timur
(0751) 8958239
[email protected]

Pekalongan Service Office

Ruko Jl. KH Mansyur No. 129 RT 03 RW 01 Kelurahan Podosugih Barat. Kecamatan Pekalongan Barat
Kota Pekalongan. Kode pos. 51111 (0285) 4416555
[email protected]

Purwokerto Service Office

Jl. Komisaris Bambang Suprapto No. 88, Purwokerto
Kelurahan Purwokerto Wetan, Kecamatan Purwokerto Timur
Kabupaten Banyumas (0281) 630 890

[email protected]

Solo Service Office

Jl. Adi Sucipto No.67, Blok F, Surakarta
(0271) 731 956
[email protected]

Yogyakarta Service Office

Jl. Parangtritis No.11 Brontokusuman Mergangsan
Kota Yogyakarta. Kode Pos 55143
(0274) 5022339
[email protected]

Jember Service Office

Jl. Karimata No. 14 RT 001/RW 008
Kel. Sumbersari, Kec. Sumbersari
Jember
(0331) 412 199
[email protected]

Kediri Service Office

Jalan Sersan KKO Usman No. 30, Kelurahan Dandangan
Kecamatan Kota, Kota Kediri, Provinsi Jawa Timur
(0354) 688 444

[email protected]

Malang Service Office

Jalan Letjen Sutoyo Nomor 68 A, RT 11/RW 1
Kelurahan Bunulrejo, Kecamatan Blimbing
Kota Malang 65123
(62-341) 438 7911
[email protected]

Pasuruan Service Office

Ruko Pangsud Square D/IV
Jl. Panglima Sudirman No.96/24, Kota Pasuruan.
(0343) 414 966
[email protected]

Tuban Service Office

Surya Residence Blok RK-06, Jl. DR Wahidin Sudirohusodo
(0356) 328 264
[email protected]

Guide for Customer Complain Service

Gallery Thumb 1
Nama PUJK :   PT Asuransi Jiwa Inhealth Indonesia
Triwulan :   I (Januari - Maret)
Periode :   2023
Tanggal Kirim :   2024-05-20 10:13
No. Types of Products and/or Services Problem Category Amount Completion Status
Completed Not Completed On Progress
1 Life Insurance in the form of Health Insurance Disbursement of Claim Rejected 6 6 0 0
2 Life Insurance in the form of Health Insurance Inconsistency in claim calculation/payment 9 9 0 0
3 Life Insurance in the form of Health Insurance Claim Difficulty 21 21 0 0
4 Life Insurance in the form of Health Insurance Disbursement of Reimbursement 3 3 0 0
5 Life Insurance in the form of Health Insurance Delay in the claims process 35 35 0 0
6 Life Insurance in the form of Health Insurance Inaccurate Data 30 30 0 0
7 Life Insurance in the form of Health Insurance Administration - FitAja Application Obstacles! 1156 1156 0 0
8 Life Insurance in the form of Health Insurance Medical Services - Service Guarantee 413 413 0 0
9 Life Insurance in the form of Health Insurance Claims - Claim Status Information 235 235 0 0
10 Life Insurance in the form of Health Insurance Non-Medical Services- Provider Officer Services 147 147 0 0
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PT Asuransi Jiwa Inhealth Indonesia berizin dan diawasi oleh Otoritas Jasa Keuangan

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